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Lei
Posts: 8
Hi Thomas,

I just downloaded and installed "scExcelFull1.0-0B3_HomeStudent_x86", but after clicking the button "Connect" in Excel it says "license expired, error code 2147745841".

When I run "license test" with "SExcel4" as license name, the following message is returned,
Run-time error '-2147221455 (80040031)':
Method '~' of object '~' failed.

I tried to use "Maintenance Tool" to install license file, the following message is displayed,
Analyzing license file <D:\Program Files (x86)\autstat\Excel\statconnDCOM\SExcel4.lic>
license file with id <328> for product <SExcel4>, created 2018-1-23 7:50:36
updates allowed until 2018-3-30 23:00:00
registered for <autstat GmbH> in <Austria>
supports 32 bit R: True, supports 64 bit R False
professional: False, floating/concurrent: False, server: False
number of licenses: 1
statconnDCOM 32 Bit: 32bit version installed in <d:\Program Files (x86)\autstat\Excel\statconnDCOM>, current version <3.6-0B9>
statconnDCOM 64 Bit: not found

I am really confused, can you help me, thank you.

Lei
2018-04-09 09:44
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Lei
Posts: 8
Maybe I should download license file seperately somewhere?
2018-04-09 09:55
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Thomas Baier
Moderator
Posts: 221
Read http://autstat.com/index.php/Support/topic/92.html
2018-04-09 10:57
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Lei
Posts: 8
Thanks Thomas, you mean I should provide debug information or wait for "upload a new version tomorrow morning"?
2018-04-09 11:53
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