autstat Support

icon
Avatar
demianx
Posts: 12
I reinstalled scExcel(Home & Student licence) more than 5 times,
but whenever I ran excel 2016 and tried to [connect], the messages popped up as follows.

Error creating R connection object, error code 2147745840
Debug info: licensing: invalid license file
If you are using the foreground server, please make sure R is running and
rcom is loaded.




Here is the collection of logs.


1. Windows version

Microsoft windows
version 6.1 (build 7601: service pack 1)


2. R version and version of the packages

> R.Version()$version.string
[1] "R version 3.5.0 (2018-04-23)"
> sessionInfo()
R version 3.5.0 (2018-04-23)
Platform: x86_64-w64-mingw32/x64 (64-bit)
Running under: Windows 7 x64 (build 7601) Service Pack 1

Matrix products: default

locale:
[1] LC_COLLATE=Korean_Korea.949 LC_CTYPE=Korean_Korea.949
[3] LC_MONETARY=Korean_Korea.949 LC_NUMERIC=C
[5] LC_TIME=Korean_Korea.949

attached base packages:
[1] stats graphics grDevices utils datasets methods base

loaded via a namespace (and not attached):
[1] compiler_3.5.0
> installed.packages()["rscproxy",]
Package LibPath
"rscproxy" "C:/Program Files/R/R-3.5.0/library"
Version Priority
"2.2-1" NA
Depends Imports
NA NA
LinkingTo Suggests
NA NA
Enhances License
NA "statconn PUBLIC LICENSE"
License_is_FOSS License_restricts_use
NA NA
OS_type MD5sum
NA NA
NeedsCompilation Built
NA "3.5.0"
> installed.packages()["rcom",]
Package
"rcom"
LibPath
"C:/Program Files/R/R-3.5.0/library"
Version
"3.1-5"
Priority
NA
Depends
"R (>= 3.3.0), rscproxy (>= 2.1-1), utils"
Imports
NA
LinkingTo
"rscproxy"
Suggests
NA
Enhances
NA
License
"file LICENSE"
License_is_FOSS
NA
License_restricts_use
NA
OS_type
"windows"
MD5sum
NA
NeedsCompilation
NA
Built
"3.5.0"


3. SetupTest.exe

Analyze System

Application is run as Administrator
R 32 Bit: 32bit version installed in <C:\Program Files\R\R-3.5.0>, current version <3.5.0>
R 64 Bit: 64bit version installed in <C:\Program Files\R\R-3.5.0>, current version <3.5.0>
Package <rscproxy> for 32 Bit R, version <2.2-1>, installed in <C:/Program Files/R/R-3.5.0/library> was built for R version <3.5.0> - OK
Package <rcom> for 32 Bit R, version <3.1-5>, installed in <C:/Program Files/R/R-3.5.0/library> was built for R version <3.5.0> - OK
Package <rscproxy> for 64 Bit R, version <2.2-1>, installed in <C:/Program Files/R/R-3.5.0/library> was built for R version <3.5.0> - OK
Package <rcom> for 64 Bit R, version <3.1-5>, installed in <C:/Program Files/R/R-3.5.0/library> was built for R version <3.5.0> - OK
statconnDCOM 32 Bit: 32bit version installed in <C:\Program Files (x86)\autstat\Excel\statconnDCOM>, current version <3.6-0B10>
statconnDCOM 64 Bit: not found


4. I got those logs below when I tested it as '32bit'.

[3208] statconnDCOM Installation path is "C:\Program Files (x86)\autstat\Excel\statconnDCOM"
[3208] BDXImpl_init(licensee=Testing, connector=R, parameters=(null), objptr=0061EE3C, installpath=C:\Program Files (x86)\autstat\Excel\statconnDCOM,

licensepath=C:\Program Files (x86)\autstat\Excel\statconnDCOM
[3208] BDX_get_vtbl2: conn=R, licensee=Testing, objptr=0040B6A0, version=1, path=C:\Program Files (x86)\autstat\Excel\statconnDCOM
[3208] BDX_get_vtbl2: error 0 loading license file for "Testing"
[3208] CStatConnector::initBDXForConnector() vtbl-object@0061EC30
[3208] CStatConnector::~CStatConnector()


I got messages as follows when I tested it as '64bit' or 'Foreground'.

---------------------------
LicenseTest
---------------------------
Run-time error '429':

ActiveX component can't create object




Debug View when starting the R connection (default)


[2088] statconnDCOM Installation path is "C:\Program Files (x86)\autstat\Excel\statconnDCOM"
[2088] BDXImpl_init(licensee=SExcel4, connector=R, parameters=dm=2, objptr=0064454C, installpath=C:\Program Files (x86)\autstat\Excel\statconnDCOM,

licensepath=C:\Program Files (x86)\autstat\Excel\statconnDCOM
[2088] BDX_get_vtbl2: conn=R:dm=2, licensee=SExcel4, objptr=0040B6A0, version=1, path=C:\Program Files (x86)\autstat\Excel\statconnDCOM
[2088] BDX_get_vtbl2: error 0 loading license file for "SExcel4"
[2088] CStatConnector::initBDXForConnector() vtbl-object@00000000




How should I fix this problem? Please help.

Thank you very much in advance.



p.s. I sent SExcel4.lic from C:\Program Files (x86)\autstat\Excel\statconnDCOM to info@autstat.com.
My email address is chosc@cau.ac.kr.
2018-08-24 09:08
Avatar
Thomas Baier
Moderator
Posts: 220
The new version of scExcel is available for download now.
2018-08-28 05:56
icon